Quality Control

Regent utilizes Standardized Operating Procedures in its three-step process defined as follows:

1. Inspection

Once verification of customer specifications and work scope are completed, Regent's inspection process ensures compliance from when casing is received, during liner manufacturing, and upon shipping. Each joint is repeatedly inspected to verify thread condition as well as casing and slotting conformance.
Pre-slot and post slot inspection records form part of the Regent standard operating procedures. Refer to Schedule 1 (attached in this section) that provides a summary in flow chart format. Complete records are maintained for all quality control documents outlined in the process.

Regent's past performance on SAGD projects has lead to a non-conformance of slot widths of well below 1%. This low non-conformance has been achieved by continually improving on processes and equipment.

2. Tracking and Reporting                        

Regent's Computerized Tracking System contains data taken from its QC/QA reports over the past 7 years. The system allows Regent to provide up to the minute real time tracking of each and every joint at its facilities by customer or job, in a format that is summarized and useful to the customer.

Regent's reporting system is comprehensive; it covers receipts, manufacturing application status, and shipments. Refer to Schedule 1a (attached in this section) for a complete listing.

Upon the arrival of casing, Regent requests that all shipments be accompanied with mill tally reports detailing the following information, casing specifications (OD, grade, weight, and thread type), individual joint (tube) numbers along with their corresponding tallies and heat numbers.

In addition, Regent has the capability to incorporate and add custom reports as required by the customer.

3. Tracing

Regent has the capability to trace each joint shipped to specific project locations with information provided by its customers. Regent, using its engineering capability can monitor field performance, in Western Canada, to optimize and report on well production regarding the applied technology.